If you are connected to a proxy server for your internet connection, you'll have to configure the IXrouter to connect via that proxy server as well. The local IT department will know if this is the case and can provide you with the necessary information.
You can specify that the IXrouter needs to connect via a proxy server when you are creating a WAN configuration file, accessible via the [Tools] page. If you haven't created a WAN configuration file before, view our getting started guide and apply the intermediate steps explained below.
- Press [Show more] in the top right of the WAN page, as is depicted below.
- There you can toggle "connect through a proxy server". Enter the proxy server's addressand port number, and enter your credentials for the proxy server, if applicable.
- Press [Next], proceed through the steps, and download the configuration file at the final step. Place the file in the root directory of the USB flash drive, not in a folder, and insert the USB flash drive in the IXrouter.
ACT LED status
The IXrouter's ACT LED should blink blue quickly shortly after inserting the USB flash drive, indicating that the IXrouter is (re)configuring itself.
If this hasn't happened after 1 minute, please check that the file is located in the root directory of the USB flash drive and that the file name is exactly "ixrouter.conf". Try a different USB flash drive if the problem persists.View our LED Status article for details on the other ACT LED status messages.
Connected via a proxy serverThe IXrouter will now connect via the configured proxy server. For more information on how to set up your IXrouter, view our getting started guide.