Our developers are constantly trying to improve the quality of our services. Making changes in the IXrouter firmware is sometimes required to fix bugs or to add new features. These next steps show you how to upgrade your IXrouter's firmware on the IXplatform.
Support for remote firmware upgradeSupport for this feature was added on the IXrouter2 in firmware v2.7 and on the IXrouter3 in firmware v3.1. If your IXrouter is running an older firmware version, don't hesitate to contact us. We can manually upgrade your firmware remotely.
Patch notesThe patch notes are visible on the IXplatform right where you initiate a firmware upgrade, see the steps below.
Temporary disconnectAfter this next step, the firmware upgrade, the device will temporarily disconnect to perform the firmware upgrade and will automatically reconnect. The firmware upgrade may take 2-5 minutes.
- Go to [Devices] in the main menu, select the concerning device, press [∙∙∙] in the info section, and select [Firmware upgrade].
- You'll see a list of all available firmware versions, including patch notes. Select a version and press [Start upgrade].