The IXplatform has it's own message center for important company and device messages. Accessible via [Messages] in the main menu. You will receive messages when a device from your company is transferred to another company and when any Cloud Notify alarm has been triggered.
You are clearly notified on the IXplatform about any new messages. Additionally, you can configure your message center to send you, or not send you, an e-mail when you receive specific messages.
TipYou can easily select all messages or mark all messages as read by pressing [∙∙∙] in the top right corner.
Filter your messages
You can filter your messages by text, event, and company name. The latter is only applicable when you are a user in multiple companies.
You do this by either searching for a specific word or by pressing [Filter by...].
In the message center's settings you can create filters where you specify certain criteria (i.e. "low priority alarm") and automatic actions (i.e. "mark as read"). These filters are active and are applied to all incoming messages that qualify your set of criteria.
- Open the Message Center settings by pressing the settings icon in the top right corner.
- Press [Add filter] to open the following window where you can specify your criteria and appropriate actions.