The IXplatform has it's own message center for important company and device messages. Accessible via [Messages] in the main menu.
It works as follows. You will receive a message when a device from your company is transferred to another company or when any Cloud Notify alarm has been triggered.
Additionally, you will receive an e-mail as well as a push notification on your phone (requires the IXON mobile app to be installed). Note that you can turn these off by adding an active filter in your settings.
TipYou can easily select all messages or mark all messages as read by pressing [∙∙∙] in the top right corner.
Change the displayed time
The displayed time in all your company and device messages, including your Cloud Notify e-mails and mobile notifications, is dependent on your profile's timezone setting.
- Go to the account menu, press [My profile], and press the pencilin the “My localization” section to edit your timezone.
Filter your messages
You can filter your messages by text, event, and company name. The latter is only applicable when you are a user in multiple companies.
You do this by either searching for a specific word or by pressing [Filter by...].
In the message center's settings you can create active filters where you specify certain criteria (i.e. "low priority alarm") and automatic actions (i.e. "don't send e-mail/push notification"). These filters are active and are applied to all incoming messages that qualify your set of criteria.
- Open the Message Center settings by pressing the settings icon in the top right corner.
- Press [Add filter] to open the following window where you can specify your criteria and appropriate actions.