A consistent branding strategy across all customer contact is vital for any companies marketing strategy. This is why IXON provides several ways to configure your company identity for the IXON Cloud. You can make it look as if it is your very own IoT Platform.
We distinguish two levels of custom branding: White Label Basic and White Label Premium. White Label Basic enables you to apply your own company identity (Company logo, custom colour scheme, etc.) to the IXON Cloud. Additionally, White Label Premium enables to make the IXON Cloud even more your own. You can set a custom URL and change the support information to your own product support department. All IXON logos will be removed if you choose to use White Label Premium, allowing you to market our service as if it is your own.
White Label Basic
White Label Basic is available free of charge for all IXON Cloud users. This enables you to set your own company name, logo, favicon, mobile app touch icon and colour scheme. Your custom branding setting will be applied through all apps of the IXON Cloud, emails by IXON and the IXON mobile app. You can make changes to the company branding by following the steps described below:
- Go to the IXON Cloud Admin which is accessible from the Apps menu
in the top right corner if you are currently in a different IXON Cloud app. - Open the main menu
, go to Identity 
, then select the branding entity you would like to customise. - The table below contains a list of the entities you can change.
- Press [confirm] to apply the changes.
|
Field |
Description |
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| Company ID | The unique identifier of your company. You might need this for certain actions (e.g. adding a IXagent) | ||||||||||||
| Company name | The name your own IXON environment | ||||||||||||
| Country | The country where you want your IXON environment to be based | ||||||||||||
| Service Level Agreement | You can purchase a Service Level Agreement. Please contact sales@ixon.cloud for more information. | ||||||||||||
| Company branding | You can choose the colors and logo's displayed in the platform in this menu. Your options are:
|
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| Custom domain name | The custom domain name that you can set up as part of our White Label Premium package. | ||||||||||||
| Site title | the title of the site that will be displayed in your browser. | ||||||||||||
| Favicon | The image that will be displayed in your browser. | ||||||||||||
| App name | The name that will be displayed when you add the IXON Cloud as a smartphone app | ||||||||||||
| App touch icon | The design that will be displayed when you add the IXON Cloud as a shortcut to your smartphone home screen |
Image requirements
Images up to 10MB can be uploaded. The following formats are supported: .jpg, .jpeg, .png, .bmp, .tiff, .ico.White Label Premium
White Label Premium enables additional branding options, essentially making it your very own IoT platform. You can set your own custom IXON Cloud URL, for which we'll automatically generate the necessary SSL certificate. Additionally, you can create your own custom terms of service and privacy statement, or edit ours to flavour them with your own name in the IXON Cloud.
You can activate White Label Premium via activation code, purchasable by sending a purchase order to sales@ixon.cloud (this enables you to add a project specific reference to your order).
Custom URL
After you entered your White Label Premium activation code, you will get the option to change the domain name of your IXON Cloud environment from portal.ixon.cloud to a subdomain of your own website (i.e. insight.yourcompany.com). We will automatically generate the necessary SSL certificate.
Before you enter a custom URL, you first need to enter the CNAME to your DNS records. Your website hosting partner will have more details on how this is done in your website system. To enter a custom domain name, please follow the steps below.
- Go to the IXON Cloud Admin which is accessible from the Apps menu in the top right corner if you are currently in a different IXON Cloud app.
- Open the main menu , go to Identity , then choose [Edit] at custom domain name.
- Enter your subdomain and press [Activate].
- It will take up to two days until the domain name becomes active.
Custom legal documentation
Required role
You need to be a platform administrator to edit the legal documentation. If you have a different role, this option will not be visible.When you create an IXON Company account, you have to accept the Terms of use, this is a legal contract between IXON and the platform administrator that creates the company account. This person, hereinafter referred to as the account owner, is responsible that all users in the company account won't infringe these terms of use.
Additionally, the privacy policy will be mentioned to all users. This is not a legal contract but does inform users what happens with their data.
To help the account owner with his task of enforcing the terms of use, IXON requires all users invited to the IXON Cloud company of the company owner to accept IXON's standard terms of use. When you have White Label Premium activated, you can fully customize the Terms of use or Privacy statement of your IXON Cloud company account. These terms of use will form a contract between the user and the company mentioned in the terms of use. This contract does not affect the terms of use between IXON and the account owner.
Please follow the steps below to change the type of legal document that is applicable between the account owner and the users:
- Go to the IXON Cloud Admin, which is accessible from the Apps menu in the top right corner if you are currently in a different IXON Cloud app.
- Open the main menu , go to Identity , and choose [Edit] at either Terms of use or Privacy statement in the White Label Premium section.
- Select what type of documentation you would like. You have the following options:
- Standard: The standard legal document from IXON
- Custom: A customized version of the legal documentation.
- No applicable document: No active legal documentation between the account owner and the users.
If you selected the custom version of either the terms of use or the privacy statement, you can use the 
button to edit the document. You will go to a markdown page where you can change anything you want to change to the document. Changes have to be made in markdown. Please refer to this markdown guide for information on how to use markdown.