A consistent branding strategy across all customer contact is vital for any companies marketing strategy. This is why IXON provides several ways to configure your company identity for the IXON Cloud. You can make it look as if it is your very own IoT Platform.
We distinguish two levels of custom branding: basic and premium branding. Basic branding enables you to apply your own company identity (Company logo, custom colour scheme, etc.) to the IXON Cloud. Additionally, premium branding enables to make the IXON Cloud even more your own. You can set a custom URL and change the support information to your own product support department. All IXON logo's will be removed if you choose to use premium branding, allowing you to market our service as if it is your own.
Basic branding is available free of charge for all IXON Cloud users. Basic branding enables you to set your own company name, logo, favicon, mobile app touch icon and colour scheme. Your custom branding setting will be applied through all apps of the IXON Cloud, emails by IXON and the IXON mobile app. You can make changes to the company branding by following the steps described below:
- Go to the IXON Cloud Admin which is accessible from the Apps menu in the top right corner if you are currently in a different IXON Cloud app.
- Open the main menu , go to Identity , then select the branding entity you would like to customise.
- The table below contains a list of the entities you can change.
- Press [confirm] to apply the changes.
|Company ID||The unique identifier of your company. You might need this for certain actions (e.g. adding a IXagent)|
|Company name||The name your own IXON environment|
|Country||The country where you want your IXON environment to be based|
|Service Level Agreement||You can purchase a service level agreement. Please contact email@example.com for more information.|
|Company branding||You can choose the colors and logo's displayed in the platform in this menu. Your options are:
|Custom domain name||The custom domain name that you can set up as part of our premium branding package.|
|Site title||the title of the site that will be displayed in your browser.|
|Favicon||The image that will be displayed in your browser.|
|App name||The name that will be displayed when you add the IXON Cloud as a smartphone app|
|App touch icon||The design that will be displayed when you add the IXON Cloud as a shortcut to your smartphone home screen|
Image requirementsImages up to 10MB can be uploaded. The following formats are supported: .jpg, .jpeg, .png, .bmp, .tiff, .ico.
Premium branding enables additional branding options, essentially making it your very own IoT platform. You can set your own custom IXON Cloud URL, for which we'll automatically generate the necessary SSL certificate. Additionally, you can create your own custom terms of service and privacy statement, or edit ours to flavour them with your own name in the IXON Cloud.
You can activate premium branding via activation code, purchasable by sending a purchase order to firstname.lastname@example.org (this enables you to add a project specific reference to your order).
Please contact our support department to set up your custom domain name.
Custom legal documentation
Required roleYou need to be a platform administrator to edit the legal documentation. If you have a different role, this option will not be visible.
Please follow the steps below to change the type of legal document that is applicable between the account owner and the users:
- Go to the IXON Cloud Admin, which is accessible from the Apps menu in the top right corner if you are currently in a different IXON Cloud app.
- Select what type of documentation you would like. You have the following options:
- Standard: The standard legal document from IXON
- Custom: A customized version of the legal documentation.
- No applicable document: No active legal documentation between the account owner and the users.