Knowledge articles
- Where does IXON store data?
- Timeout error on variables when using a serial converter with a Siemens PLC
- Can the IXrouter be used as a Real-Time Ethernet switch?
- The IXrouter regularly loses its cellular connection for a short time
- The IXrouter cannot detect the Wi-Fi hotspot of an Apple iPhone
- Error 'Unknown user' when accepting an invitation with a Microsoft account
- Special characters are not displayed correctly in IXON Cloud after a CSV import
- IXrouter LAN Wi-Fi hotspot regularly spikes, timeouts, or drops
- Which channel does the LAN Wi-Fi hotspot use?
- How to create an IXrouter log file for troubleshooting purposes
- How to see an incorrectly configured Wi-Fi password in a log file
- How to see the start of data logging of an IXrouter in a logfile
- How to port forward Microsoft Windows File Sharing through the IXrouter
- Explanation on the byte order for a Modbus data source
- The IXrouter's cellular connection disconnects spontaneously
- Logging historical data stops after a while (EtherNet/IP)
- Error on Device page: "Data logging error"
- The IXrouter has internet access but doesn’t come online (SSL inspection)
- Rebooting an IXrouter may temporarily interrupt a switch connected to the LAN interface
- VPN connection does not work on macOS Ventura 13.4.1(c)
- Slow connection in Rockwell Studio 5000 to Allen-Bradley devices
- Error: “Rate limit active” or “Device is blocked”
- Modbus error: Illegal data address
- Data exports and Cloud Notify e-mails show a different time than expected
- A 'Config push warning' is shown
- One or more users don't receive an invite e-mail
- How are the minus and the ground separated on the power connector?
- Warning message: You don't have sufficient permissions to view this page
- 502 Bad Gateway error when opening an HTTP service (CORS header)