You can have an unlimited number of users in your IXON Cloud company. To invite a new user, you only need an e-mail address. If the new user already has an IXON account, he'll receive a company invite by e-mail. If the new user doesn't yet have an IXON account, the invite will automatically direct to a registration page. After the registration, the new user will be added to your company.
Invite a user to your company
The steps below explain how you can invite a user into your IXON Cloud company.
- Open the IXON Cloud Portal app, which is accessible from the Apps menu
in the top right corner if you are currently in a different IXON Cloud app.
- Open the main menu
, go to Users
, and click on [
Invite users].
- Enter the e-mail address of the new user. You can add multiple e-mail addresses by pressing [Enter] after each one.
- Enter the remaining details. More information below.
Field Description Invitation language Set the language of the invitation e-mail.
You can set the default invitation language under Admin > Identity > Portal settings.Invitation message (optional) Add a message to the invite e-mail. Access level Select company-wide, group-specific, or device-specific access. Role Each role is a combination of permissions and thus determines what a user can and cannot do.
You can manage roles here.Group / Device
(only for group-specific and device-specific access)The user will have access to all devices in this group and the selected role is limited to this group. With device-specific access, you can select one device to which you grant access.
You can manage groups here.Managed by
(only for device-specific access)If the device is in more than 1 group, specify by which group the user can be managed. This prevents users in other groups from seeing and managing this user. Users with permission "Manage users" in the selected group can see and manage this user.
- Company-wide only: select Company Group
- Company-wide + any group: select None
- Company-wide + specific group: select the group
You can manage groups here.
Temporary access If you choose this option, you can set an end date to which the access will expire. - Click [Send invite].
You can see all pending invites, that have not yet been accepted, at the top of your user list. There you also have the option to resend the invite e-mail or cancel the invite entirely (uninvite).
The new user will receive an e-mail containing the company invite link.
Warning
Make sure that the invited user checks the spam box if the e-mail hasn't been received. Alternatively, let the user reach out to the local IT department to check if the message is quarantined by the mail server.