User management
Roles are part of our user management system, if you haven't already, we recommend reading our article: User management explained.
Every user has to get assigned a role in your company. This role determines what permissions that user will have in the IXON Cloud. You can configure as many roles as you like yourself, or you can use our default roles. Our default roles are: platform administrator, engineer and customer. They are the most common roles for users of the IXON Cloud. It is always possible to change or remove a role later.
Use the links below for easy navigation.
Add a new role
Please follow the steps described below to add a new role.
- Go to the IXON Cloud Admin which is accessible from the Apps menu
in the top right corner if you are currently in a different IXON Cloud app. - Open the main menu
, go to Roles 
, then click on 
[add role]. - In case you want to give users access to all devices, groups and templates, select company-wide role. This is required for some of the permissions. You can see for what permissions this is required in the table below. A company-wide role doesn't belong to a group. A group/device-specific role can only give access to a single device or a group of devices.
- Select all the permissions you want to give users with this role. The table below contains a list of your options. Then click on [add].
| Permission | Details | Company-wide role required |
|---|---|---|
| Configure company identity | Make changes to the branding and company info. | Yes |
| View audit trail | You can see a log of all changes that have been made in your company. | Yes |
| View licenses | You can see your company's licenses at Admin > Licenses. | Yes |
| Manage roles, access categories and group types | Make changes to user management. | Yes |
| Manage groups | Make changes to the groups in your company. | Yes |
| Manage pages and cards | You can create, edit, and remove all Main pages, Cards, and Device pages in your company. | Yes |
| Manage apps | You can create, edit and remove UI Components for all Main pages, Cards, and Device pages in your company. | Yes |
| Manage users |
You can add or remove new users within your group and edit the roles and groups that apply to them. |
No |
| Manage devices | You can manage all existing devices in your group and add new devices. | No |
| Manage device templates | You can create, edit and remove all device templates. | Yes |
| Services, pages and notifications linked to a specific Access category | You can give every role permission to all your access categories. | No |
| Expiring licenses notification | You will receive a notification when once of your licenses is about to expire so you can act accordingly. | Yes |
| Enforce two-factor authentication | You can enforce 2FA for all users with a certain role. You need to turn on 2FA yourself to apply this permission | No |
Edit an existing role
Please follow the steps described below to edit an existing role.
- Go to the IXON Cloud Admin which is accessible from the Apps menu in the top right corner if you are currently in a different IXON Cloud app.
- Open the main menu , go to roles , then click on [Edit]
. - Change the role name, if you want.
- Edit all the permissions you want to give users with this role. The table above contains a list of your options. Then click on [confirm].
Remove a role
Unable to remove
When a user is assigned to a role you can't remove that role. You first have to assign that user to a different role to remove that role. There has to be a platform administrator. This means you can't remove the platform administrator role.
Please follow the steps described below to remove an existing role.
- Go to the IXON Cloud Admin which is accessible from the Apps menu in the top right corner if you are currently in a different IXON Cloud app.
- Open the main menu , go to roles .
- Choose the role you would like to remove, then click on [remove]
. - Confirm by clicking on [remove].
Roles are configured
You have now successfully configured roles. You can also configure access categories and groups in order to fully customise our user management system.