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A 'Config push warning' is shown

  • Updated

Problem

After pressing Push config to device, the following message is displayed:

Config_push_warning.png

Config push warning
Although it seems that the device config push has completed, the server configuration in the cloud is still different from the reported configuration on the device. Possibly something went wrong during the synchronization process.

Cause

One possible cause is that the IXrouter doesn't report its configuration in time due to a higher CPU load. This behavior has been identified in the following scenarios:

  1. On a Data source, the Polling sleep time is set to None.
  2. A Data source is configured, but the IXrouter cannot reach this source.

Solution

  1. Set the Polling sleep time to 100ms or higher if the problem persists.
  2. Make sure that the IXrouter can reach the source. If the source doesn't exist, consider removing the data source from the IXrouter configuration.