Edge App Management FAQ

5 Nov 2026
Knowledge

Description

This article addresses the most frequently asked questions (FAQ) about Edge App Management.

Setup

What are the internet access requirements to successfully deploy an Edge App? What registry do Edge Apps use?

Edge App deployment and removal is done over the edge gateway's existing Configuration connection (MQTT (TLS)), which is listed in How do I allow the edge gateway through my network firewall? (ports, protocols, server allowlist).

Once an Edge App is deployed to an edge gateway, it will download the Docker container images from the registry defined in compose.yml. That may be the default registry (hub.docker.com) or any other registry. The edge gateway must be able to access that registry or the installation will fail. Due to the large amount of possible registries these are not included in our allowlist in the above article.

It will also download the Edge App files from one of our IXON servers, which is included in our allowlist in the above article.

What networking modes do Edge Apps support (bridge, host)?

Edge Apps support the same networking modes as regular Docker containers, see Networking mode.

Usage

What does each Edge App status mean?

See Edge App status and error info.

Can I add, deploy, or upgrade Edge Apps in bulk or on schedule?

No, this can only be done individually and manually.

Is there an automatic rollback mechanism if a new Edge App version does not work as expected?

No, there is no automatic rollback mechanism. However, you can downgrade to a previous version.

What happens when I upgrade or downgrade an Edge App?

The existing container is removed and a new container is deployed. Persistent volumes are retained. If volumes don't exist yet, they are created. Ports and environment variables from the new version are applied. Environment variables are overwritten by the Edge App's settings in the Fleet Manager. The same applies to files.

Can I also manage Edge Apps on the local web interface?

Edge Apps are designed to be managed from the IXON Cloud. They are displayed on the local web interface as individual containers, volumes, etc only to allow for the download of container logs for troubleshooting purposes and to allow for the complete removal of the Edge App in the event that it is no longer possible to do this via the IXON Cloud (in case of no internet access or loss of the required module).

Locally removing parts of an Edge App will essentially break it. The IXON Cloud does not display any issues as a result of local changes.

Any local changes will be reverted once the Edge App is deployed again from the IXON Cloud. For more information, see Edge App Management.

Containers and volumes belonging to an Edge App can be recognized by their name being prefixed with the resource name.

Where can I download Docker container logs for troubleshooting purposes?

Docker container logs can only be downloaded from the local web interface, on the Docker page.

Connect locally to one of the LAN ports of the edge gateway or set up a VPN connection.
- The local web interface is not accessible from the WAN side (Cloud port and also OT/LAN port when it's configured as WAN2).
Open a new browser tab, go to the edge gateway's LAN IP address, and log in.
- The default LAN IP address is 192.168.140.1.
- If you're connecting locally, make sure that your laptop has an IP address in the same range. You may need to configure this manually. There are many online guides on this if you need a step by step guide.
- The default username is admin.
- The default password (PW) is printed on the side of the edge gateway.
- The number of login attempts is limited per time window, in compliance with cybersecurity standard IEC 62443-4-2. By default, the number of login attempts is limited to 5 per 1 minute, replenishing a login attempt every 1 minute. We recommend you configure this to align with your corporate security policy. Do so by logging in and going to Administration > Authentication.
- You can change the password by logging in and going to Administration > Change password.
Go to Docker.

Misc

Can Edge Apps from the Marketplace be managed with Edge App Management?

They cannot. They share the same name, but are essentially different. Marketplace "Edge Apps" are regular Docker containers that require manual steps to install and run. Edge Apps in the context of Edge App Management are Docker Compose projects. For more information, see Edge App Management.

What happens if Edge App Management is disabled on the local web interface Compliance page?

The IXON Cloud is not aware when Edge App Management is disabled on an edge gateway's local web interface Compliance page. It will thus still be possible to attempt to deploy and remove Edge Apps, but these will not work. This will then result in the

Unknown status after some time.

Title

Edge App Management FAQ

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Edge-App-Management-FAQ

Edge App Management FAQ

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