Do you want to make sure in advance that an IXrouter will work in a certain network? Or do you need to troubleshoot a network where it doesn't? Run the IXON Check on a laptop using the same connection as the IXrouter.

• What is the IXON Check?
• Instructions

What is the IXON Check?

The IXON Check tests your current network to see whether an IXrouter or IXON VPN Client will work in that network. It is a stand-alone troubleshooting tool that you can run on your laptop.

Instructions

1. Download the IXON Check below:

   Operating system	IXON Check
   Microsoft Windows	IXON.Check.exe (v1.0.2.0)
   Linux (graphical user interface)	IXON.Check (v1.0.2.0)
   Apple macOS	Unsupported

2. Open the IXON Check on a laptop that is connected to the network you wish to test.
   • On Linux, the permissions of the application need to be changed so that it can be executed.

     chmod +x /path/to/IXON.Check

3. Click Start to start the tests.
4. Wait for the tests to complete.
   • It generally takes a few minutes for all tests to complete.
   • Did any test fail or give a warning? See IXON Check known error messages and solutions for help.
   • The IXON Check log file is a technical file with more advanced troubleshooting information. Note that some messages look like an error, but in fact are not and thus can be ignored. See IXON Check ignorable log file messages for more details.