You can have unlimited users in your IXON Cloud company. To invite a new user, you only need their e-mail address.

If they already have an IXON user account, they will receive an e-mail with a link to accept the company invite. Alternatively, if they don't have one yet, they will receive a link to set up a new user account and simultaneously accept the company invite as well.

Invite a user to your company

The steps below explain how you can invite a user into your IXON Cloud company.

1. Go to Portal > Users and click onInvite users.
   • This option is not available for users with temporary access or users without the permission "Manage users". If you still wish to invite another user, please contact the person that invited you for assistance.
2. Enter the required information (details below) and click on Send invite.

   Field	Description
   E-mail	Enter the e-mail address of the new user. You can add multiple e-mail addresses by pressing ENTER after each one.
   Invitation language	Set the language of the invitation e-mail. You can set the default invitation language at Admin > Identity under Portal settings.
   Message (optional)	Add a message to the invitation e-mail.
   Roles	Assign a role to this user. Each role is a combination of permissions and thus determines what a user can and cannot do. Only roles that have equal or less permissions than your own role can be assigned. You cannot grant someone permissions that you yourself do not have. A company-wide role grants the user access to all devices in the company. Group-specific only grants access to all devices within a certain group. Device-specific grants access to a single device. You can assign multiple roles. More information: How to use roles?
   Group / Device (only for group-specific and device-specific roles)	The user will have access to all devices in this group and the selected role is limited to this group. With device-specific access, you can select one device to which you grant access. More information: How to use groups?
   Managed by (only for device-specific roles)	The device may be part of more than 1 group. This field determines by which group the user can be managed and prevents users in other groups from seeing and managing this user. Only users with permission Manage users in the selected group can see and manage this user. More information: How to use groups?
   Temporary access	Required module Required module: Temporary Access. Check your modules at Admin > Licenses. To obtain this module, contact your IXON account manager or IXON distributor. Set an end date for access to automatically expire. If the user has permission "Manage users" combined with temporary access, they can only see users. They then cannot invite, change, or remove users.

The new user will receive an e-mail containing the company invite link. If the e-mail hasn't been received within 15 minutes, please check the spam folder and also reach out to the local IT department to check if the e-mail has been incorrectly quarantined by the mail server.

You can see all pending invites at the top of your user list. There, you can also resend the invitation e-mail or delete the invite entirely (uninvite).