When trying to remove a user from your IXON Cloud company, you may see the following error message:

If a user has one or more roles that you do not have, you are not allowed to remove them from the company. This is because you are not allowed to fully manage users who have permissions that you yourself do not have. When this is the case, it may appear that this user does not have any roles, because you are not permitted to see that role.

Contact the Platform Administrator in your IXON Cloud company to remove the user. If you are unsure who this is, contact the person that invited you or ask your colleagues.