If an IXrouter loses its connection, you can't provide remote service, monitor the machine, or receive machine alarms. Connection monitoring and alerting enables you to receive a notification when this happens so you are aware and can act accordingly. You can also receive a notification when the connection is restored.

If you want to receive notifications about machine events (e.g. emergency stop was pressed or heater temperature too high), take a look at Alarms & Notifications instead.

For frequently asked questions, see IXON Cloud notifications FAQ.

Configure connection monitoring and alerting

1. Go to Fleet Manager > Devices and click on your device name.
2. In the left menu, go to Info.
3. Under Status, at Connection monitoring, add a notification for this device.

   Field	Description
   Connection	Select the connection you want to be notified about. More information: VPN, Configuration, and Data logging connections - what are they?.
   Alarm name	The alarm name will be shown in the title of the notification.
   Severity	The severity indicates how important the alarm is and will be shown in the notification as well.
   Event and Duration	The event and duration determine when the notification will be sent.
   Access category	The access category determines which users receive the notification. More information: How to use access categories?.
   Instructions	Add instructions to the notification to make sure appropriate action is taken. The instructions will be shown in the notification as well.