When opening the IXON Cloud or when trying to establish a VPN connection to your machine, your browser may show the following prompt. The VPN connection does not work without allowing this.

This can occur in Mozilla Firefox and other browsers.

A similar prompt is the following one in Google Chrome, Microsoft Edge, and other browsers: "portal.ixon.cloud wants to look for and connect to any device on your local network".

Mozilla Firefox and other browsers have implemented or are implementing a new permission prompt for sites that make connections to a user's local network as part of the Local Network Access specification. The aim is to stop websites from accessing apps and services on your local network and local device without your knowledge.

This prompt also shows when opening the IXON Cloud or when trying to establish a VPN connection to your machine, because the IXON Cloud needs to instruct the VPN Client that is running on your computer to effectively set up the VPN connection.

Local device access needs to be allowed to be able to set up VPN connections to your machines. If you block it, you cannot set up a VPN connection to your machines. If you previously blocked it, you can allow it by clicking the icon left of the website address ( or ), removing the block at Access this device, refresh the page or try to establish a VPN connection and in the prompt shown in the beginning of this article select Remember my choice for this site and select Allow.