Only users that already have access to the edge gateway and access to the service's access category can request access. All user management rules still apply. Consider Access request and approval as an additional layer on top of the existing user management.

Only users with access to the edge gateway and permission Approve access requests in their role can handle access requests.

The user selected during the submission of the access request will receive an e-mail and can approve the request directly from the e-mail.

Any other user, with the required access and permission, can also approve or reject the request in the Access Requests component on a Device page. The requester will be informed via e-mail when their request has been approved, rejected, or revoked.

Any user, with the required access and permission, can also revoke already approved access requests in the Access Requests component on a Device page. It does not matter if the requested time period has already started or not. The requester will be informed via e-mail when their request has been approved, rejected, or revoked.

The Access Requests component on a Device page shows all access requests up to 6 months ago. Everyone with access to the device page will be able to see all access requests, independent of their permissions.

Yes. All access requests (up to 6 months ago) can be exported from Access Requests component on a Device page.