You are notified once (1x) when an alarm becomes true. You do not receive any follow-ups or reminders. The alarm then needs to become false and then true again before you will be notified again. In other words, you are notified when the alarm occurs.

In the example below, the temperature goes up and down. The alarm condition is: temperature > 60°C. You are notified each time when the temperature becomes higher than 60°C.

You get notified by:

• A message in your IXON Cloud Messages .
  • This can be turned off by creating a filter and selecting the action Mark as read or Delete.
• An e-mail in your e-mail inbox.
  • This can be turned off by creating a filter and selecting the action Don't send e-mail.
• A notification on your mobile phone.
  • This requires you to have installed the IXON Portal mobile app (Android, iOS) and to have logged in at least once.
  • This can be turned off by creating a filter and selecting the action Don't send push notification, or by turning off mobile push notifications entirely.
• Additional options (e.g. SMS, call, escalation, etc) are available through integration with third party services via webhooks.
  • This can only be turned off in the user account that has the webhook configured by creating a filter and selecting the action Don't send webhook, or by configuring the third party service accordingly.