This guide will help you to remotely connect to your machine.

If you've already followed the steps in this article and are unable to connect, see instead Can't connect to your machine - Issues and solutions.

• Configure your machine
• Remotely connect to your machine

Configure your machine

You may need to change the network settings of your machine for reliable remote access

1. You need to configure the machine's IP address and subnet mask correctly (details below), and in some situations also its default gateway.
   

   Setting	Description
   IP address	Configure an IP address in the same IP range as the edge gateway's LAN. Make sure that the LAN IP address is unique and not the exact same as your edge gateway. Make sure that the LAN IP range (machine network) is different from the WAN IP range (company / cellular network), your own office IP range, and our VPN range (10.187.x.y) to avoid an IP range conflict. It is NOT recommended to use 192.168.0.x, 192.168.1.x, or 192.168.178.x. These are very common IP ranges, which increases the chance for an IP range conflict. If you're using a SecureEdge Pro, do NOT use 172.17.x.y or 10.188.x.y. These IP ranges are in use by Docker, which will cause an IP range conflict resulting in LAN communication issues.
   Subnet mask	Configure the same subnet as the edge gateway, whose default is 255.255.255.0 .
   Default gateway	Configure the same address as the edge gateway's LAN IP address.

2. Connect the machine to one of the LAN ports of the edge gateway.

Remotely connect to your machine

Now that your machine is correctly configured, you're ready to connect to it.

3. Set up a VPN connection to your edge gateway.
4. Consult our connection guides in the left menu to connect to your machine.
   • If your manufacturer is not listed, connect as you would if you were on-site. You may have to select the "TAP" network adapter instead of your regular network adapter.
   • If you're not familiar on how to connect, please contact the manufacturer for instructions.

If you are unable to connect, see Can't connect to your machine - Issues and solutions.