Danfoss StoreView Web and Desktop do not work when using HTTP EasyControl

3 Apr 2026
Knowledge

Problem

Danfoss StoreView Web (https://svw.danfoss.com/) and Desktop cannot be used with HTTP EasyControl.

Cause

Danfoss StoreView Web and Desktop are incompatible with HTTP EasyControl, because StoreView requires your computer to be able to access the controller's IP address, whereas HTTP EasyControl functions as a proxy. Meaning direct IP address access is not possible. That is only possible with a VPN connection.

Solution

Access the controller's HTTP server over the VPN connection instead.

Set up a VPN connection.
Open Danfoss StoreView Web or Desktop and connect as you would locally.

Title

Danfoss StoreView Web and Desktop do not work when using HTTP EasyControl

URL Name

Danfoss-StoreView-does-not-work-when-using-HTTP-EasyControl

Danfoss StoreView Web and Desktop do not work when using HTTP EasyControl

Introduction

Remote Access

Fleet Management

User Management

Customer Portal

Machine Data

Notifications

Hardware

Open Innovation

Security and Availablility

Release Notes

Knowledge

Danfoss StoreView Web and Desktop do not work when using HTTP EasyControl

New Section

Properties

Introduction

Getting Started

Remote Access

VPN connection

VPN Client

Web Access

Connect to your machine

Connection details

Fleet Management

Edge gateway registration

IXagent registration

WAN Settings

LAN Settings

Edge gateway firewall

General device settings

User Management

Setup

Invite and manage users

My account

External Identity And Access Management

Customer Portal

Custom login page and homepages

White labeling

Machine Data

Live Data

Historical Data

Data Source protocols

Pages, cards, and reports

Components

AI assistant

Notifications

Alarms & Notifications

Hardware

Edge gateways and accessories

Open Innovation

Custom development

Marketplace

Security and Availablility

Security

Availability

Release Notes

IXON Cloud

Knowledge

Highlighted Articles

Tips

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