When importing a device page, card, report, or homepage, it fails with the general error message "Failed to import page", "Failed to import card", or "Failed to import report", depending on what you tried to import.

You have either accidentally selected a different type (e.g. a Card file when you wanted to import a Device page) or it contains components that are not available in this IXON Cloud company.

Make sure that the selected file is the type (device page, card, report, homepage) that you're trying to import.

• If you're importing multiple files, rename the file immediately after exporting it so it also contains the type.

Make sure that the components on the page, card, or report are available in the company.

• Module-based components: Some components are only available if your have purchased a specific module for your IXON Cloud company, like Live data and Historical data components. Make sure the required modules are available in this company.
• Marketplace apps: Marketplace apps are not available by default and need to be manually added from the Marketplace.
• Custom components: Custom components need to be shared from the original IXON Cloud company.