Not everyone in your IXON Cloud company will be informed about important events. Below is an overview of who gets notified about which type of event.

You get notified by:

• A message in your IXON Cloud Messages .
  • This can be turned off by creating a filter and selecting the action Mark as read or Delete.
• An e-mail in your e-mail inbox.
  • This can be turned off by creating a filter and selecting the action Don't send e-mail.
• A notification on your mobile phone.
  • This requires you to have installed the IXON Portal mobile app (Android, iOS) and to have logged in at least once.
  • This can be turned off by creating a filter and selecting the action Don't send push notification, or by turning off mobile push notifications entirely.
• Additional options (e.g. SMS, call, escalation, etc) are available through integration with third party services via webhooks.
  • This can only be turned off in the user account that has the webhook configured by creating a filter and selecting the action Don't send webhook, or by configuring the third party service accordingly.