Check that the data source is configured correctly and the machine is connected and powered on and that it is sending data to the edge gateway while you are running the test. If you are still getting a timeout error, contact your IT to make sure the test is not blocked. The test sets up an outgoing connection from your computer to the edge gateway using:

Direction	Port	Transport protocol	Application protocol
Outbound	443	TCP	WebSocket

If the above is in order, but you are still getting this error, make sure that the machine is actually sending data to the IXrouter while you are running the test.

This error appears when trying to connect from the machine to the edge gateway using the DEVC command.

The wrong IP address was entered. It does not match with any data source on the edge gateway. Follow these steps to resolve the error:

1. At the data source, make sure that you have entered the IP address of your machine.
2. Make sure that you have also pushed the configuration to your edge gateway.
3. When connecting from your machine to the edge gateway, specifically when using the DEVC command, make sure to enter the same IP address as was entered in the data source. Do not enter the IP address of your edge gateway.

This error appears when trying to send data from the machine to the edge gateway.

A general error response. The message should contain a readable explanation of what went wrong. The message may contain spaces, everything that comes after EROR will be the message.

This error appears when trying to send data from the machine to the edge gateway.

The tag with the given address was not found. The machine should stop sending data values for this address or the address should be added in the IXON Cloud data source and pushed to the edge gateway.