Services overview FAQ

5 Nov 2026
Knowledge

Description

This article addresses the most frequently asked questions (FAQ) about the Services overview at a device in the Fleet Manager.

General

How do I switch between the Card view and List view?

On the Services overview page, select the Card view or List view in the top right corner.

To open the Services overview page, go to Fleet Manager > Devices, click on your device name, and go to Services in the left menu.

Is my view selection saved?

Yes, this is saved per user. Meaning your selection is saved for your user account specifically. Your selection does not affect other users and vice versa.

It is also saved per IXON Cloud company. Meaning if you're a user in multiple companies, your selection in one company will not affect your view in another company.

Card view

How are services sorted?

Services are sorted alphabetically, with the default VPN connect service always at the top.

Sorting cannot be changed in the Card view.

Tip: Services can be grouped to better organize your services (see below).

How do I group services?

Open the service's settings and enter a Service group. Services with the same Service group (case sensitive) will be visually grouped together in the Fleet Manager (Services overview) and in the Portal (the Device Card Actions component on Device cards and the Web Access component on Device pages). This feature can be turned off in the respective components in the Studio.

Service grouping is not available for the default VPN connect service.

Can I customize cards?

No, cards in the Services overview cannot be customized. They provide a set compact overview of each service's settings at a glance.

List view

How are services sorted?

By default, services are sorted alphabetically, with the default VPN connect service always at the top.

Sorting can be changed by clicking the column headers (rotating between "Default" > "A-Z" > "Z-A"). Note that sorting is NOT saved and will reset to default the next time you refresh or open the Services overview.

Tip: Services can be grouped to better organize your services (see below).

How do I group services?

Service grouping is not available for the default VPN connect service.

Title

Services overview FAQ

URL Name

Services-overview-FAQ

Services overview FAQ

Introduction

Remote Access

Fleet Management

User Management

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Machine Data

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Services overview FAQ

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