This article explains how you can remotely connect to your BACnet/IP-compatible machine from your computer.

If you're looking to do this locally, see this article instead: Connect to your machine locally through the IXON edge gateway using BACnet/IP.
If you are instead looking to log machine data using BACnet/IP, see this article instead: BACnet/IP data source setup.

If you've already followed the steps in this article and are unable to connect, see instead Can't connect to your machine - Issues and solutions.

• Information
• Instructions

Information

The edge gateway functions as a BBMD (BACnet Broadcast Management Device). This is required to enable BACnet/IP broadcasting to a different network, in this case from VPN to the machine network.

This BBMD feature is active by default. On the SecureEdge and SecureEdge Pro this can be disabled on the local web interface's Compliance page. On the IXrouter3 this cannot be disabled.

In your BACnet/IP software this setting may be called BBMD or foreign device, depending on the software. If your software does not have this option, you cannot remotely broadcast (search) for BACnet devices in the machine network. Luckily, there are plenty BACnet/IP software programs publicly available, like Cimetrics Bacnet Explorer or Yet Another Bacnet Explorer.

Instructions

Once you've registered your edge gateway to the IXON Cloud and connected your BACnet/IP-compatible machine to one of the LAN ports, you're ready to continue.

1. Set up a VPN connection to your edge gateway.
2. Make a note of you computer's VPN address. You will need it later.
   Microsoft Windows

   Open Command Prompt and execute the following command:

   ipconfig

   Your computer's VPN address starts with 10.187.x.x.
   Apple macOS

   Open Terminal and execute the following command:

   ifconfig

   Your computer's VPN address starts with 10.187.x.x.
   Linux

   Open Terminal and execute the following command:

   ip addr

   Your computer's VPN address starts with 10.187.x.x.
3. If you connected to an IXrouter3 with firmware 3.28 or lower, also make note of the IXrouter's VPN address from the VPN connection Details.
   

With this information you can connect to your BACnet/IP-compatible machine.

4. Connect to your BACnet/IP-compatible machine.

If you are unable to connect, see Can't connect to your machine - Issues and solutions.