Signal info on local web interface

9 Nov 2026
Knowledge

Description

Supported hardware

SecureEdge and SecureEdge Pro, firmware 5.3.1 and up (upgrade)
IXrouter3, firmware 3.22 and up (upgrade)

On the edge gateway's local web interface, signal information can be viewed that may be helpful when troubleshooting Wi-Fi or cellular connection issues.

This article explains where to find this information.

Select your edge gateway model:

SecureEdge and SecureEdge Pro

Connect locally to one of the LAN ports of the edge gateway or set up a VPN connection.
- The local web interface is not accessible from the WAN side (Cloud port and also OT/LAN port when it's configured as WAN2).
Open a new browser tab, go to the edge gateway's LAN IP address, and log in.
- The default LAN IP address is 192.168.140.1.
- Make sure that your laptop has an IP address in the same range. You may need to configure this manually. There are many online guides on this if you need a step by step guide.
- The default username is admin.
- The default password (PW) is printed on the side of the edge gateway.
- The number of login attempts is limited per time window, in compliance with cybersecurity standard IEC 62443-4-2. By default, the number of login attempts is limited to 5 per 1 minute, replenishing a login attempt every 1 minute. We recommend you configure this to align with your corporate security policy. Do so by logging in and going to Administration > Authentication.
- You can change the password by logging in and going to Administration > Change password.
Go to Network > WAN.
Scroll down to your connection type.
In the top right corner, hovering over the signal icon will provide signal information.
Wireless signal: Cellular signal:

For tips to improve the Wi-Fi signal, see Improve the signal quality.

For tips to improve the cellular signal, see Improve the signal quality.

Wireless signal:		Cellular signal:
For tips to improve the Wi-Fi signal, see Improve the signal quality.		For tips to improve the cellular signal, see Improve the signal quality.

IXrouter3

Connect your computer to one of the LAN ports.
- The local web interface is not accessible from the WAN side (Internet port).
Open a new browser tab and go to the edge gateway's LAN IP address.
- The default LAN IP address is 192.168.27.1.
- Make sure that your laptop has an IP address in the same range. You may need to configure this manually. There are many online guides on this if you need a step by step guide.
Go to Configuration and log in.
- The default password (PW) is printed on the side of the edge gateway.
- If there is no password printed on the side, this edge gateway was manufactured before the local web interface was created. That means it does not have a password and you cannot proceed using this method. Instead, use the IXON Cloud method. Additionally, once the edge gateway is online and has a VPN connection, we can configure a password for you. Please then contact us by granting us support access at Fleet Manager > Tools and tell us the serial number of the edge gateway.
- If you enter an incorrect password multiple times in a row, you'll need to wait roughly 5 minutes before you can try again. The number of attempts is limited to 5 attempts per 5 minutes.
- You can change the password by logging in and going to Account in the bottom left corner.
Go to Overview.

Scroll down to your connection type.

Wireless signal:

Cellular signal:

For tips to improve the Wi-Fi signal, see Improve the signal quality.

Property	Description
Type	GSM = 2G (unsuitable for data transmission) UMTS, (W)CDMA = 3G LTE = 4G
Quality	In practice, cellular signals with a quality below 30% may experience regular connectivity issues like disconnects. In such case it is strongly recommended to try and improve the cellular signal. For tips, see Improve the signal quality. Cellular signals with a quality higher than 30% often do not experience any or far less connectivity issues.
RSSI / RSRQ / RSRP / SNR	Each of these indicate an aspect of the cellular signal: strength (RSSI), received power (RSRP), received quality (RSRQ), and signal to noise ratio (SNR). The measurements themselves are defined in (the 3GPP) standard, but there is no standard that translates the individual values to good, poor, etc. That is why online sources are inconsistent and show different values and thresholds. Regardless, the Type and Quality combined provide a good indication of the cellular signal.

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Signal info on local web interface

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Signal info on local web interface

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